Terms & Conditions
Appointments
All appointments are subject to availability and can be booked by contacting me directly via phone, email, or Instagram. Please arrive on time — if you're more than 15 minutes late, I may need to shorten or reschedule your session.
Cancellations & no-shows
If you need to cancel or reschedule, please give at least 24 hours' notice. Late cancellations or no-shows will be charged the full session fee. I understand things come up — if there's an emergency, just let me know and we'll work something out.
Payment
Payment is taken in person at the time of your appointment. Gym 1971 members receive reduced rates — please let me know when you book so I can apply the discount.
Health & safety
During your initial consultation, I'll ask about your medical history, current symptoms, and any medications you're taking. Please be as accurate as possible — this helps me provide safe and effective treatment. If your condition changes between appointments, let me know before your next session.
Confidentiality
All personal and medical information you share with me is kept strictly confidential and stored securely, in line with UK data protection regulations (GDPR).
Liability
Physiotherapy treatment is provided to the best of my professional ability based on the information you give me. I'm fully qualified and insured, but I can't be held responsible for any injury or adverse reaction that may occur as a result of treatment where relevant medical history hasn't been disclosed.
Liability
Physiotherapy treatment is provided to the best of my professional ability based on the information you give me. I'm fully qualified and insured, but I can't be held responsible for any injury or adverse reaction that may occur as a result of treatment where relevant medical history hasn't been disclosed.